This Privacy Policy explains how 288wim collects, uses, stores, shares and protects the personal data of users who access our Platform. We are committed to handling your information responsibly and transparently. Please read this document carefully before using the 288wim Platform.
Six principles that guide how 288wim handles personal data belonging to Pakistani users and all Platform visitors.
We collect only the personal data that is strictly necessary for account operation, KYC verification, transaction processing and legal compliance. We do not collect data speculatively or unnecessarily.
All personal data is stored on secured infrastructure protected by encryption at rest and in transit. Access controls restrict data access to authorised personnel with a legitimate operational need.
288wim does not sell, rent or trade your personal data to third parties for their own marketing or commercial purposes. Data shared with partners is limited to what those specific functions require.
Every data processing activity at 288wim has a defined lawful basis — whether contractual necessity, legal obligation, legitimate interest or your explicit consent. We do not process data without a justifiable reason.
You have the right to access, correct, delete and port your personal data subject to applicable law and our legal obligations (including AML record-keeping requirements). Submit requests to our support team.
This Policy provides a clear and complete description of our data practices. We update it when our practices change and notify registered users of material amendments before they take effect.
288wim ("we", "us", "our", "288wim") operates the online betting and casino platform accessible at https://288wim.cam (the "Platform"). This Privacy Policy (the "Policy") sets out in detail how 288wim processes personal data belonging to or about you ("User", "you") when you visit, register on or use the Platform.
This Policy should be read alongside our Terms & Conditions, which govern your use of the Platform as a whole. By accessing the Platform or creating an account, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.
| Term | Meaning |
|---|---|
| Personal Data | Any information relating to an identified or identifiable natural person, including name, email address, CNIC number, IP address, payment details and device identifiers. |
| Processing | Any operation performed on Personal Data, including collection, recording, storage, use, disclosure, erasure or destruction. |
| Controller | The entity that determines the purposes and means of processing Personal Data — in this case, the operator of the 288wim Platform. |
| Processor | A third party that processes Personal Data on behalf of 288wim, such as a KYC verification provider or payment processing partner. |
| Consent | A freely given, specific, informed and unambiguous indication of a User's agreement to the processing of their Personal Data. |
| Platform | The 288wim website, mobile interface, associated applications and all services delivered through them. |
| Cookie | A small data file placed on a User's device by the Platform for purposes including session management, analytics and personalisation. |
When you create an account on 288wim, we collect:
To comply with our legal and regulatory obligations, we may collect:
When you deposit or withdraw funds, we collect payment method details to the extent necessary to process the transaction and comply with AML obligations. Familiar Pakistani payment references — including Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah — may be relevant to your transaction method. These institutions are referenced as familiar payment rails only and do not endorse or support gambling on the Platform.
We automatically collect technical data when you visit the Platform, including:
When you contact our support team via live chat or email, we retain records of those communications for quality assurance, dispute resolution and regulatory compliance purposes.
Where you use self-exclusion, deposit limits, loss limits or other responsible gambling tools, we record your preferences and the dates on which they were applied. This data is processed to fulfil our duty of care obligations and is not used for marketing purposes.
Each category of Personal Data we process has a defined lawful basis:
| Processing Activity | Lawful Basis |
|---|---|
| Account registration and management | Performance of a contract with you |
| KYC and age verification | Legal obligation; prevention of harm to minors |
| Transaction processing and payment records | Performance of a contract; legal obligation (AML) |
| Fraud detection and AML monitoring | Legal obligation; legitimate interest (platform security) |
| Platform analytics and performance improvement | Legitimate interest (improving service quality) |
| Customer support communications | Performance of a contract; legitimate interest |
| Responsible gambling monitoring and tools | Legal obligation; legitimate interest (duty of care) |
| Promotional communications (where applicable) | Consent (you may withdraw consent at any time) |
288wim uses your Personal Data for the following purposes:
We share your Personal Data with carefully selected third-party processors only to the extent necessary for them to perform their contracted services for 288wim. These include:
All third-party processors are contractually required to process your data only for the specific purpose for which it was shared, to maintain appropriate security standards and to comply with applicable data-protection obligations.
288wim may disclose your Personal Data to competent authorities, regulators, law enforcement agencies or courts where we are legally required or compelled to do so. This includes disclosures required under AML laws, fraud investigations or court orders.
In the event of a merger, acquisition, asset sale or restructuring involving 288wim, your Personal Data may be transferred to the relevant successor entity. You will be notified of any such transfer and its implications for this Policy before it takes effect, where legally permissible.
288wim does not:
288wim retains your Personal Data for as long as your account remains active and for a further period thereafter as required by our legal and regulatory obligations. Specifically:
Where the purpose for which data was collected no longer applies and no legal obligation requires its retention, we will securely delete or anonymise the data.
Cookies are small text files placed on your device when you visit the Platform. They allow the Platform to remember your preferences, maintain your session and collect analytics data. 288wim uses first-party cookies only.
You may configure your browser to refuse or delete cookies. Please note that disabling strictly necessary cookies will impair your ability to use the Platform. Disabling functional cookies may result in a degraded experience.
288wim implements technical and organisational measures to protect your Personal Data against unauthorised access, loss, alteration, disclosure or destruction. These measures include:
In the event of a data breach that poses a material risk to your rights and freedoms, 288wim will notify affected users and relevant supervisory authorities in accordance with applicable law and within the timeframes required by our licensing obligations.
288wim operates under an international licensing framework, and some of the service providers with whom we share data may be located in jurisdictions outside your country of residence. Where Personal Data is transferred internationally, we ensure that appropriate safeguards are in place — such as contractual data-protection clauses or equivalent protections recognised by the relevant regulatory framework.
For users based in Pakistan: data processed by 288wim or its processors may be stored or handled in jurisdictions other than Pakistan. We take reasonable steps to ensure that such transfers are conducted in accordance with recognised data-protection standards. However, Pakistani users should be aware that foreign jurisdictions may have different data-protection frameworks from those applicable in Pakistan.
Subject to applicable law and our legal obligations (particularly mandatory AML record-keeping requirements which may limit certain rights), you have the following rights in relation to your Personal Data:
You may request a copy of the Personal Data we hold about you and information about how it is processed. We will respond within a reasonable period, subject to identity verification.
If any Personal Data we hold about you is inaccurate or incomplete, you have the right to request its correction. You may update many details directly in your account settings.
You may request the deletion of your Personal Data where there is no longer a lawful basis for us to hold it. Note that AML and regulatory record-keeping obligations may prevent full erasure of certain data categories.
In certain circumstances, you may request that we restrict the active processing of your data while a dispute is resolved or a request is investigated.
Where processing is based on your consent or a contract, you may request a copy of your Personal Data in a structured, commonly used and machine-readable format.
Where processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing prior to the withdrawal.
To exercise any of the above rights, please contact our support team via live chat or at the email address listed in Section 15. We may need to verify your identity before processing your request. We will respond within a reasonable timeframe consistent with applicable legal requirements.
The 288wim Platform is strictly intended for adults. No person under the age of 18 years (or the higher minimum age required by the operator's licensing jurisdiction) may register an account or use the Platform. 288wim does not knowingly collect Personal Data from individuals under the applicable minimum age.
If we become aware that Personal Data has been collected from a minor without appropriate parental or guardian consent, we will take immediate steps to delete such data and close the relevant account. Any funds deposited by an underage user will be forfeited and the matter may be referred to relevant authorities.
The Platform may contain references or links to third-party content where contextually relevant. 288wim is not responsible for the privacy practices or content of any third-party website or service. This Policy applies solely to data processed by 288wim in connection with the Platform. We encourage you to review the privacy policies of any third parties whose services you access independently.
288wim reserves the right to update or amend this Privacy Policy at any time. Where changes are material — meaning they meaningfully affect your rights or how we process your data — we will notify registered users via the email address on file at least 14 days before the amended Policy takes effect, except where an immediate change is required by law or regulatory obligation.
The current version of this Policy, together with its effective date, is always accessible on this page. Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Policy. If you do not accept the changes, you should cease using the Platform and request account closure.
If you have any questions, concerns or requests regarding this Privacy Policy or the processing of your Personal Data, please contact the 288wim data handling team through any of the following channels:
Support Channel: Live chat — available 24 hours a day, 7 days a week via the Platform.
Email (plain text — not a link): [email protected]
Response Language: English (Urdu assistance available on request).
We will acknowledge your request promptly and aim to resolve it within a reasonable timeframe. Where we are unable to resolve your concern to your satisfaction, you may have the right to lodge a complaint with the relevant supervisory authority in the operator's licensing jurisdiction. We will provide details of the appropriate authority upon request.
For matters specifically relating to responsible gambling, account self-exclusion or deposit limits, please visit our dedicated Responsible Gambling page.
Now that you have reviewed how 288wim handles your personal information, explore our cricket betting markets, live casino and PKR-native gaming experience.
Adults 18+ only — or the higher minimum required by the operator/licence jurisdiction. Local laws may restrict gambling. Please gamble responsibly.